General Buying FAQ
What does AONPOS mainly supply?
What does AONPOS mainly supply?
AONPOS supplies commercial POS hardware, self-service payment kiosks, touch screen monitors, receipt printers, arcode scanners, POS stands, mounting accessories, and related POS peripherals. Our goal is to help retailers, restaurants, hotels, clinics, service centers, and system integrators build a complete POS or kiosk hardware setup from one place.
Can I buy complete POS hardware setup from AONPOS?
Can I buy complete POS hardware setup from AONPOS?
Yes. You can purchase individual POS devices or build a complete POS hardware setup with a touchscreen POS terminal, receipt printer, barcode scanner, cash drawer, customer display, POS stand, and related accessories. If you are not sure which devices work together, our team can help you match compatible POS hardware before you place an order.
Do you support sample orders before bulk purchasing?
Do you support sample orders before bulk purchasing?
Yes. For most standard POS terminals, commercial monitors, printers, scanners, and selected self-service kiosk models, sample orders are available. Many B2B buyers order a sample first to test hardware quality, software compatibility, installation method, and user experience before placing a bulk order.
Can I request bulk quote for POS systems or payment kiosks?
Can I request bulk quote for POS systems or payment kiosks?
Yes.If you need multiple POS systems, payment kiosks, self-orderingkiosks, touch screen monitors, or POS peripherals, you can request bulk quote. Please share the product model,quantity, destination country, preferred configuration,and any OEM or ODM customization requirements so we can provide more accurate quotation.
Are your products suitable for retail stores and restaurants?
Are your products suitable for retail stores and restaurants?
Yes. Our POS hardware and self-service kiosk solutions are designed for commercial environments such as retail stores, convenience stores, restaurants, quick-service restaurants, supermarkets, hotel front desks, clinics, and public service counters. Different products are better suited for different workflows, so we recommend choosing based on your business type, software system, and hardware setup.
Do you sell directly to end users or only to distributors?
Do you sell directly to end users or only to distributors?
We support both. AONPOS can serve small business owners looking for a sample POS hardware setup, as well as distributors, resellers, software companies, system integrators, and project buyers looking for bulk POS hardware or custom kiosk solutions.
Can AONPOS help me choose the right product if I am not sure what I need?
Can AONPOS help me choose the right product if I am not sure what I need?
Yes. If you are choosing between a self-service kiosk, POS terminal, commercial touchscreen monitor, printer, scanner, or complete POS bundle, you can contact us with your use case. For example, tell us whether you need restaurant self-ordering, retail checkout, bill payment, visitor check-in, hotel self check-in, or a front-desk POS setup, and we can recommend a suitable hardware combination.
Do your products support OEM or ODM customization?
Do your products support OEM or ODM customization?
Yes. We support OEM and ODM customization for many POS hardware and self service kiosk projects. Custom options may include logo branding, enclosure color, screen size, operating system, CPU configuration, memory, storage, payment module placement, printer integration, scanner integration, camera module,mountingstructure,andpackaging.
What information should I provide when asking for a custom POS or kiosk project quote?
What information should I provide when asking for a custom POS or kiosk project quote?
To prepare an accurate quote, please provide the application scenario, quantity, preferred screen size, operating system, required modules, payment hardware requirements, installation method, destination country, timeline, and whether you need OEM branding. For a self-service payment kiosk project, it is also helpful to share your software integration needs and whether the kiosk will be used indoors or outdoors.
Do you provide product datasheets, manuals, or driver information?
Do you provide product datasheets, manuals, or driver information?
Yes.For many POS terminals, touch screen monitors, receipt printers, bar code scanners, and kiosk hardware products, we can provide data sheets, user manuals, driver information, and set up guidance. If the download file is notlistedon the product page, you can contact our team and request the document for the specificmodel.
What certifications can you provide for kiosk, POS, touch monitor, printer, and scanner products?
What certifications can you provide for kiosk, POS, touch monitor, printer, and scanner products?
We can provide available product certification documents according to the product model and order requirement, such as compliance information for POS hardware, self-service kiosk components, commercial touch monitors, receipt printers,
barcode scanners, and power adapters. Certification availability may vary by model, production batch, destination market, and component configuration. If you need CE, FCC, RoHS, or other compliance documents for import, tender, or distributor approval, please confirm the exact model and destination country before placing a bulk order.
Can you customize the logo, startup screen, UI language, and packaging?
Can you customize the logo, startup screen, UI language, and packaging?
Yes. For eligible OEM POS hardware and self-service kiosk projects, we can support logo branding, startup screen
customization, UI language settings, neutral packaging, private label packaging, and selected document or label
customization. The available options depend on the product model, operating system, order quantity, and production
process. For software interface language or preloaded applications, please provide your APK, system image, or language requirements early so our team can check feasibility before production.
How long is the lead time for standard models vs customized hardware?
How long is the lead time for standard models vs customized hardware?
Standard POS terminals, touchscreen monitors, printers, scanners, and selected kiosk samples usually require less
preparation time than customized hardware. OEM or ODM projects may take longer because they can involve enclosure
changes, logoprinting, component sourcing,paymentmodulepositioning, firmwarepreparation, or packagingapproval.Fora realistic timeline,please share the model, quantity,customizationdetails,destinationcountry,andexpectedrolloutdate.
Do you offer neutral packaging for distributors and private label buyers?
Do you offer neutral packaging for distributors and private label buyers?
Yes. Neutral packaging can be arranged for many distributor, reseller, and private label POS hardware orders. This is useful when you want to sell POS systems, payment kiosks, receipt printers, barcode scanners, or accessories under your own brand. Packaging options depend on quantity, product size, labeling requirements, and whether custom inserts or
manuals are needed.
Can you preload our POS software, APK, drivers, or system image before shipment?
Can you preload our POS software, APK, drivers, or system image before shipment?
Yes, in many projects we can discuss preloading a POS application, APK, driver package, configuration file, or system
image before shipment. This is especially useful for software companies, restaurant POS providers, retail system integrators, and chain store rollouts. The exception is that software stability, licensing, payment SDK approval, and OS compatibility must be confirmed by the buyer or software provider before mass deployment.
Do you support long-term spare parts supply for chain store rollouts?
Do you support long-term spare parts supply for chain store rollouts?
Yes.For chain storePOS deployments, self-servicekioskprojects, and distributorprograms, we candiscusslong-termsparepartsplanning for key components such as poweradapters,touchpanels,printermodules,scannerengines,cables,stands, and selected internal boards. Spareparts availabilitydependsontheproductlifecycleandmodelconsistency,soitisbest toplan spare parts together with your firstbulk order.
OEM / ODM / Bulk Order FAQ
Are you a POS hardware manufacturer or a trading company?
Are you a POS hardware manufacturer or a trading company?
A: AONPOS focuses on supplyingPOS hardware, self-service kioskhardware,commercialtouchscreenmonitors,printers,scanners, andrelatedPOSperipherals.For OEM or bulkprojects, we can discussproductconfiguration,branding,hardwarecustomization, and long-term supplyrequirements.
Can you put my brand logo on the POS system or kiosk?
Can you put my brand logo on the POS system or kiosk?
A: Yes.For eligible OEM orders, we can supportlogobranding onPOS terminals,kioskenclosures,packaging,orselectedaccessories. The available branding options depend on theproductmodel,orderquantity,surfacematerial,andproductionprocess.
Can you customize packaging for wholesale or distributor orders?
Can you customize packaging for wholesale or distributor orders?
A: Yes, custom packaging may be available for wholesale POS hardware orders, distributor programs, and OEM projects. Packaging customization can include brand labels, cartons, manuals, inserts, and barcode labels, depending on order quantity and productionrequirements.
What is your MOQ for OEM POS hardware or kiosk customization?
What is your MOQ for OEM POS hardware or kiosk customization?
A: MOQ depends on the product type and customization level. Simple branding may require a lower MOQ, while custom enclosure design, new mold development, specialmodules, orcustompackagingmayrequireahigherMOQ.Pleasecontactus with your project details so we canprovidethecorrectMOQ.
Can you help software companies source compatible POS hardware?
Can you help software companies source compatible POS hardware?
A: Yes. Many POS software companies, kiosk software providers, and system integrators need reliable hardware for deployment. We canhelpmatchPOS terminals,printers, scanners, customer displays, payment-readykioskhardware,andmounting accessories based on your software requirementsandtargetmarket.
Do you support long term supply for chain store projects?
Do you support long term supply for chain store projects?
A: Yes. For retail chains, restaurant chains, hotel groups, healthcare networks, and franchise projects, we can discuss long-term POS hardware supply, model consistency, spare parts planning, packaging, logistics, and future reorder support.
Shipping / Warranty & Support FAQ
Do you ship POS hardware internationally?
Do you ship POS hardware internationally?
A: Yes. We can support international shipping forPOS terminals, self-servicekiosks,commercialmonitors,receiptprinters,barcode scanners, and accessories. Shipping cost anddelivery timedependonproductsize, weight,quantity,destinationcountry, and shippingmethod.
How are self-service kiosks packed for shipping?
How are self-service kiosks packed for shipping?
A: Self-service kiosks are usually packed with protective materials suitable for large commercial hardware shipment. Depending on themodel and destination,packagingmayinclude foamprotection, reinforced cartons, woodencrates,orpalletized shipment.For bulkkiosk orders, we recommend confirmingpackagingandshippingmethodbeforeproduction.
What should I do if a product is damaged during shipping?
What should I do if a product is damaged during shipping?
A:If aproduct arrives damaged,please take clear photos of the packaging, product exterior, damagedparts,shippinglabel,and delivery condition before disposing of anymaterials.Contactus assoonaspossible with your order information so wecanreview the case and guidethenextsteps.
Do your products include warranty?
Do your products include warranty?
A: Warranty termsmay varybyproduct type,model, and order agreement.Many commercialPOShardwareproductsincludelimited warranty support,but coverage details shouldbe confirmedbeforepurchase.For bulkordersorOEMprojects, warranty terms can be discussed in the quotation or sales agreement.
Do you provide after sales technical support?
Do you provide after sales technical support?
A: Yes. We can provide after-sales support for hardware-related questions, basic setup, product documentation, and trouble shooting guidance. For software, payment processing, or third-party integration issues, support may also involve your software provider or payment service provider.
Can I get replacement parts after purchase?
Can I get replacement parts after purchase?
A:For selected models, replacement parts maybe available after purchase. Availability depends on the product family, production batch, warranty status, and component stock. To avoid downtimeinlargeprojects, werecommendplanningspareparts for printers, scanners,power adapters, cables, andkeykioskmodules.
How does your RMA process work for overseas buyers and distributors?
How does your RMA process work for overseas buyers and distributors?
A: For overseas buyers and distributors, the RMA process usually starts with problem confirmation. Please provide the order information, product model, serial number if available, photos or videos, and a clear description of the issue. Our team will review whether theissue canbe solvedremotely,requiresreplacementparts, or needs further after-saleshandling.RMArulesmay vary by product, warranty terms, country, andorderagreement.
What shipping terms do you support: EXW, FOB, CIF, DDP, or door-to-door delivery?
What shipping terms do you support: EXW, FOB, CIF, DDP, or door-to-door delivery?
A: Shipping terms can be discussed according to order size, destination country, and buyer preference. Common options may include EXW,FOB, CIF,DDP, or door-to-door delivery through express, air,sea,or freight forwardingchannels.Largekiosk orders often require different logisticsplanning thansmallPOSterminals,printers,scanners,oraccessories,sopleaseconfirm shipping methodbeforeproduction.
Can I arrange a video factory inspection or third-party inspection before shipment?
Can I arrange a video factory inspection or third-party inspection before shipment?
A: Yes. For bulk POS hardware orders, self-service kiosk projects, or distributor purchases, video inspection or third-party inspection can usually be arranged before shipment. This can include product appearance checks, packaging checks, power-on tests, configuration checks, or quantity verification.Inspection details shouldbeconfirmedbeforetheproductionand shipping scheduleis finalized.
Do you support reseller, distributor, and system integrator partnerships?
Do you support reseller, distributor, and system integrator partnerships?
A: Yes. We support cooperation with resellers, distributors, POS software companies, kiosk solution providers, and system integrators. Partnership support may include bulk pricing, OEM branding, neutral packaging, compatible hardware recommendations, long-term supplyplanning, and spare partscoordination.Pleaseshare your targetmarket,productcategories, expected volume, and service model so wecandiscuss therightcooperationapproach.
SEO / GEO Long-tail FAQ for FAQ Hub
What is the best self service kiosk for restaurant ordering and payment?
What is the best self service kiosk for restaurant ordering and payment?
A: The best self service kiosk for restaurant ordering and payment depends on your restaurant size, menu software, payment method, counter layout, and customer flow. A typical restaurant kiosk solution includes touch screen kiosk, Android or Windows system, payment terminal support, receipt printer, QR scanner, and optional floor-standing or countertop installation.
What POS hardware do I need for a retail store?
What POS hardware do I need for a retail store?
A: A completeretailPOShardware setup usuallyincludes a touchscreenPOS terminal,receiptprinter,barcode scanner,cash drawer, customer display, and optional payment terminal holder. For small retail store, compatibility and counter top layout aremoreimportant than simply choosing the lowestpricePOS system.
Where can I buy wholesale POS systems for retail and restaurant businesses?
Where can I buy wholesale POS systems for retail and restaurant businesses?
A: You can source wholesale POS systems from a POS hardware supplier or manufacturer that supports bulk orders, compatible peripherals, OEM branding, and international shipping. A good wholesale POS system supplier should help you match the POS terminal with receipt printers, scanners, cash drawers, stands, and software requirements.
What is the best payment kiosk hardware for bill payment services?
What is the best payment kiosk hardware for bill payment services?
A: A bill payment kiosk usually needs a touchscreen display, secure enclosure, payment terminal support, QR or barcode scanner, receipt printer, and stable operating system. Depending on the use case, it may also need an ID reader, camera, or custom software integration.
How do I choose a barcode scanner for POS checkout?
How do I choose a barcode scanner for POS checkout?
A: To choose a barcode scanner for POS checkout, check whether you need 1D or 2D scanning, mobile QR code scanning, wired or wireless connection, USB or Bluetooth interface, and compatibility with your POS software. For modern retail checkout, a 2D scanner is often the safer choice.
How do I choose a receipt printer for restaurant POS?
How do I choose a receipt printer for restaurant POS?
A: For restaurant POS, choose a receipt printer based on paper width, print speed, connection type, kitchen or front-counter use, auto-cutter requirement, and compatibility with your restaurant POS software. Many restaurants use 80mm thermal printers for front counters and kitchen printers for order tickets.
Can commercial touchscreen monitor be used for POS and kiosk projects?
Can commercial touchscreen monitor be used for POS and kiosk projects?
A: Yes. A commercial touchscreen monitor can be used as a POS display, customer-facing screen, kiosk touch panel, digital signage screen, or service counter display. The key is to confirm screen size, touch technology, brightness, mounting method, and interface compatibility.
What is the difference between POS terminal and self-service kiosk?
What is the difference between POS terminal and self-service kiosk?
A: APOS terminalismainlyusedby staff toprocess sales, orders, andpayments at acounter. Aself-servicekioskisdesigned for customers tointeract directly with themachine, such asplacing orders, checking in, paying bills, scanning tickets, or completing self-checkout.
Can I customize self service kiosk for my brand?
Can I customize self service kiosk for my brand?
A: Yes.Many self servicekioskprojects can be customized with brand logo, enclosure color, screen size, operating system, payment module position, printer location, scanner location, andpackaging. Customkioskhardwareisespeciallyuseful forchainrestaurants,retailbrands,hotels, and systemintegrators.
How do I know if POS accessories are compatible with my system?
How do I know if POS accessories are compatible with my system?
A: To confirm POS accessory compatibility, check the device model, interface type, operating system, driver support, VESA pattern, cable connection, and software requirements. If you are buying complete POS setup, it is best to confirm compatibility before ordering the printer, scanner,cash drawer,monitor,or stand.
Schedule Your Session
Book a personalized demo to see our solutions in action


