Thank you for choosing Aonpos. Aonpos always adheres to the principle of "customer first," eliminating any scams or fraudulent practices, and providing every user with efficient, fast, and high-quality service. The following is a candid explanation of our warranty:

Warranty Statement
All products sold by Aonpos are rigorously tested and qualified products that meet product technical specifications, testing, and factory conditions.

If your machine experiences a quality issue that cannot be repaired during the warranty period, we promise to provide a swift return or exchange process to ensure that the user does not suffer any financial loss.

Warranty Terms
Complete Machine Warranty
Complete machine warranty period: The entire machine is covered by a one-year free warranty from the date of receipt.
Scope of application: During the warranty period, if technical inspection confirms that the machine malfunction is caused by a defective component, our company will replace the defective component free of charge. If any accessory has a quality defect caused by non-human factors during the warranty period, we will provide a replacement.

Lifetime Free After-Sales Service
All customers who purchase our products enjoy free lifetime after-sales service, ensuring continuous technical support and guidance throughout their lifetime.

Warranty Methods
Parts Replacement Service:

If the warranty condition is met, we will ship the required parts to any country worldwide free of charge (usually within 3-7 days, with a maximum delivery time of 10 days).

Online Tutorial:

Provides one-on-one professional online guidance, allowing even inexperienced users to successfully replace parts and quickly restore the machine to normal operation. (Online service is preferred to save on-site service time and costs).

Cooperation Obligations:

While receiving free online guidance, you must cooperate with the engineer during the operation inspection. If you are unable to complete the service due to personal reasons, you can choose a paid in-home service or seek assistance from family or friends.

Regular Return and Exchange Policy:

When using the return and exchange service, please ensure that the machine is clean and has all the necessary accessories to avoid secondary damage during transportation.

Maintenance:

The machine must be kept dry and clean, away from extreme conditions, and regularly maintained to extend its life.

Legal and Liability Disclaimer
Aonpos reserves the right to pursue legal action and permanently revoke the purchase eligibility of any user who attempts to fraudulently obtain a refund.
This limited warranty will be void if the device is tampered with or modified without the express prior approval of a Aonpos representative, or if the serial number is altered or removed. This limited warranty does not apply to software.
Aonpos's liability under this warranty is limited to repairing or replacing the defective part or the entire product. In no event shall Aonpos's liability exceed the purchase price of the product in question. Any claims against Aonpos must be brought in the court system of Bao'an District, Shenzhen, China. This limited warranty is exclusive. All other warranties, express or implied, including the implied warranties of merchantability and fitness for a particular purpose, are hereby excluded. Any implied warranties that cannot be excluded under applicable law are limited in duration to the duration of the warranty. In no event shall Aonpos be liable for any indirect, special, or consequential damages (including loss of data or profits), even if Aonpos has been expressly advised of the possibility of such damages. Purchasers may also have other rights in their respective jurisdictions. Any form of private charging or maintenance of special relationships is prohibited, and once discovered, the relevant responsible persons will be dealt with seriously.